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CA ARCserve Backup Client Agent for Mac OS X - maintenance (renewal) ( 3 years ) overview and full product specs on CNET. Computer Associates Open License Program (OLP). Buy a Arcserve Backup Client Agent for Mac OS X - maintenance (renewal) ( 1 year or other Backup Agents & Options at CDW.com. CA ARCserve Backup r12.5 Client Agent for Mac OS X - Product OLP-C4 plus 1 Year Enterprise Maintenance. CA ARCserve Backup r12.5 Client Agent for UNIX BABWBR1250W19C4. CA ARCserve Backup r12.5. Install a Mac agent. Before you can use MSP N-central to monitor and manage computers at a customer's site, you need to install the agent. The Mac agent monitors local services and reports any issues. For Windows and MacOS clients there are customer-specific installers. Setup and use of the Linux backup agent for Acronis Backup 12.5 are relatively straightforward and simple. Nevertheless, if you need help, you can access detailed instructions for using the Linux agent here. Making it easy to back up your Mac files is essential to an effective data rescue application. Nevertheless, it is only the beginning.

Back up photos, music, videos, and documents to any of your local or network drives.

NTI Shadow is an award-winning, easy-to-use backup solution that enables real-time backups of your multimedia files, office documents, internet files, e-mails and more to your internal or external storage devices. You can also schedule your backups to run hourly, weekly, or monthly for internal, external, or network storage devices. Shadow 5 has now been upgraded to a 64-bit native application with improved backup performance and many more advanced new features.
What's New in Shadow 5:

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  • 64-bit - Shadow 5 is a native 64-bit application
  • Merge Folders - You can merge the contents of two existing folders and Shadow will keep both folders updated with all the changes made automatically
  • Shadow Agent - Makes it easy for you to access and back up files to and from other computers on the same network
  • Enhanced File Filtering - Just select the ones you want and Shadow 5 will search your entire computer and back up the specified file types.
  • Smart email backup - Your Outlook.pst files are now handled intelligently for faster, more efficient backups
  • Go wireless - quickly establish an Ad-hoc connection between two PCs using Wi-Fi
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Important

This version of Data Protection Manager (DPM) has reached the end of support, we recommend you to upgrade to DPM 2019.

This article details the workloads that DPM can back up.

Use the following matrix for DPM 2016 and Semi-Annual Channel releases: 1801 and 1807:

  • Workloads – The workload type of technology.

  • Version – Supported VMM version for the workloads.

  • DPM installation – The computer/location where you wish to install DPM.

  • Protection and recovery – List the detailed information about the workloads such as supported storage container or supported deployment.

Use the following matrix for DPM 2019:

  • Workloads – The workload type of technology.

  • Version – Supported DPM version for the workloads.

  • DPM installation – The computer/location where you wish to install DPM.

  • Protection and recovery – List the detailed information about the workloads such as supported storage container or supported deployment.

Protection support matrix

The following sections details the protection support matrix for DPM:

Applications Backup

WorkloadVersionDPM installationProtection and recovery
Client computers (64-bit)Windows 10Physical server
Hyper-V virtual machine
VMware virtual machine
Volume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Servers (64-bit)Windows Server 2019, 2016, 2012 R2, 2012Azure virtual machine (when workload is running as Azure virtual machine)
Physical server
Hyper-V virtual machine
VMware virtual machine
Volume, share, folder, file, deduped volumes.
System state and bare metal (not supported for Azure virtual machine).
DPM 2019 UR1 and later supports the protection of ReFS volumes and ReFS deduped volume.
System Center VMMVMM 2019, 2016Physical server
Hyper-V virtual machine
VMware virtual machine
All deployment scenarios: Database
SQL ServerSQL Server 2019, SQL Server 2017, 2016 and supported SPs, 2014 and supported SPsPhysical server
Hyper-V virtual machine
VMware virtual machine
Azure virtual machine
All deployment scenarios: database
DPM 2019 UR1 and later supports the backup of SQL over ReFS.
DPM 2019 UR2 and later supports the backup of SQL database, stored on the Cluster Shared Volume.
ExchangeExchange 2019, 2016Physical server
Hyper-V virtual machine
VMware virtual machine
Protect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
DPM 2019 does not support the backup of Exchange over ReFS
DPM 2019 UR1 and later supports the backup of Exchange over ReFS
SharePointSharePoint 2019, 2016 with latest SPsPhysical server
Hyper-V virtual machine
VMware virtual machine
Azure virtual machine (when workload is running as Azure virtual machine)
Protect (all deployment scenarios): Farm, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
DPM 2019 UR1 and later supports the backup of SharePoint over ReFS

VM Backup

WorkloadVersionDPM installationProtection and recovery
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2019, 2016, 2012 R2, 2012Physical server
Hyper-V virtual machine
VMware virtual machine
Protect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
VMware VMsVMware server 6.0, or 6.5, 6.7Physical server
Hyper-V virtual machine
VMware virtual machine
Protect: VMware VMs on cluster-shared volumes (CSVs), NFS, and SAN storage.
Recover: Virtual machine, Item-level recovery of files and folder available only for Windows, volumes, virtual hard drives.
VMware vApps are not supported.
Mac

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Linux

WorkloadVersionDPM installationProtection and recovery
LinuxLinux running as Hyper-V guest (Hyper-V running on Windows Server 2016/2019/2012 R2/2012)
Linux virtual machines running on the versions 5.5, 6.0, 6.5 or 6.7 of VMware vCenter and vSphere Hypervisor (ESXi).
Hyper-V virtual machine
VMware virtual machine
Hyper-V must be running on Windows Server 2019, Windows Server 2016, Windows Server 2012 R2 or Windows Server 2012.
Protect: Entire virtual machine
Recover: Entire virtual machine
Only file-consistent snapshots are supported.
For a complete list of supported Linux distributions and versions, see the article, Linux on distributions endorsed by Azure.

Protection support matrix

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WorkloadVersionDPM installationDPM - System Center SACDPM - System Center 2016Protection and recovery
System Center VMMVMM 2016,
VMM 2012, SP1, R2
Physical server
Hyper-V virtual machine
YYAll deployment scenarios: Database
Client computers (64-bit and 32-bit)Windows 10Physical server
Hyper-V virtual machine
VMware virtual machine
YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Client computers (64-bit and 32-bit)Windows 8.1Physical server
Hyper-V virtual machine
YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Client computers (64-bit and 32-bit)Windows 8.1Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YY
From Update Rollup 5 onwards
Volume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Client computers (64-bit and 32-bit)Windows 8Physical server
On-premises Hyper-V virtual machine
YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS and at least 1 GB.
Client computers (64-bit and 32-bit)Windows 8Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Client computers (64-bit and 32-bit)Windows 7Physical server
On-premises Hyper-V virtual machine
YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS and at least 1 GB.
Client computers (64-bit and 32-bit)Windows 7Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYVolume, share, folder, files, deduped volumes
Protected volumes must be NTFS. FAT and FAT32 aren't supported.
Volumes must be at least 1 GB. DPM uses Volume Shadow Copy Service (VSS) to take the data snapshot and the snapshot only works if the volume is at least 1 GB.
Servers (32-bit and 64-bit)Windows Server 2016Azure virtual machine (when workload is running as Azure virtual machine)
Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)
Physical server
On-premises Hyper-V virtual machine
Y
Not Nano server
Y
Not Nano server
Volume, share, folder, file, system state/bare metal), deduped volumes
Servers (32-bit and 64-bit)Windows Server 2012 R2 - Datacenter and StandardAzure virtual machine (when workload is running as Azure virtual machine)YYVolume, share, folder, file
DPM must be running on at least Windows Server 2012 R2 to protect Windows Server 2012 deduped volumes.
Servers (32-bit and 64-bit)Windows Server 2012 R2 - Datacenter and StandardWindows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYVolume, share, folder, file, system state/bare metal)
DPM must be running on Windows Server 2012 or 2012 R2 to protect Windows Server 2012 deduped volumes.
Servers (32-bit and 64-bit)Windows Server 2012/2012 with SP1 - Datacenter and StandardPhysical server
On-premises Hyper-V virtual machine
YYVolume, share, folder, file, system state/bare metal
DPM must be running on at least Windows Server 2012 R2 to protect Windows Server 2012 deduped volumes.
Servers (32-bit and 64-bit)Windows Server 2012/2012 with SP1 - Datacenter and StandardAzure virtual machine (when workload is running as Azure virtual machine)YYVolume, share, folder, file
DPM must be running on at least Windows Server 2012 R2 to protect Windows Server 2012 deduped volumes.
Servers (32-bit and 64-bit)Windows Server 2012/2012 with SP1 - Datacenter and StandardWindows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYVolume, share, folder, file, system state/bare metal
DPM must be running on at least Windows Server 2012 R2 to protect Windows Server 2012 deduped volumes.
Servers (32-bit and 64-bit)Windows Server 2008 R2 SP1 - Standard and EnterprisePhysical server
On-premises Hyper-V virtual machine
Y
You need to be running SP1 and install Windows Management Frame 5.1
Y
You need to install Windows Management Frame 5.1
Volume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Server 2008 R2 SP1 - Standard and EnterpriseAzure virtual machine (when workload is running as Azure virtual machine)Y
You need to install Windows Management Frame 5.1
Y
You need to be running SP1 and install Windows Management Frame 5.1
Volume, share, folder, file
Servers (32-bit and 64-bit)Windows Server 2008 R2 SP1 - Standard and EnterpriseWindows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)Y
You need to install Windows Management Frame 5.1
Y
You need to be running SP1 and install Windows Management Frame 5.1
Volume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Server 2008 R2Physical server
On-premises Hyper-V virtual machine
YYVolume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Server 2008 R2Azure virtual machine (when workload is running as Azure virtual machine)NNVolume, share, folder, file
Servers (32-bit and 64-bit)Windows Server 2008 R2Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)NNVolume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Server 2008 SP2Physical server
On-premises Hyper-V virtual machine
NNVolume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Server 2008 SP2Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYVolume, share, folder, file, system state/bare metal
Servers (32-bit and 64-bit)Windows Storage Server 2008 SP2Physical server
On-premises Hyper-V virtual machine
YYVolume, share, folder, file, system state/bare metal
SQL ServerSQL Server 2017Physical server
On-premises Hyper-V virtual machine
Azure virtual machine
Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)
YY (UR5 Onwards)All deployment scenarios: database
SQL ServerSQL Server 2016 SP1Physical server
On-premises Hyper-V virtual machine
Azure virtual machine
Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)
YY (UR4 onwards)All deployment scenarios: database
SQL ServerSQL Server 2016Physical server
On-premises Hyper-V virtual machine
Azure virtual machine
Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)
YY (UR2 Onwards)All deployment scenarios: database
SQL ServerSQL Server 2014Azure virtual machine (when workload is running as Azure virtual machine)YYAll deployment scenarios: database
SQL ServerSQL Server 2014Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYAll deployment scenarios: database
SQL ServerSQL Server 2012 with SP2Physical server
On-premises Hyper-V virtual machine
YYAll deployment scenarios: database
SQL ServerSQL Server 2012 with SP2Azure virtual machine (when workload is running as Azure virtual machine)YYAll deployment scenarios: database
SQL ServerSQL Server 2012 with SP2Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYAll deployment scenarios: database
SQL ServerSQL Server 2012, SQL Server 2012 with SP1Physical server
On-premises Hyper-V virtual machine
YYAll deployment scenarios: database
SQL ServerSQL Server 2012, SQL Server 2012 with SP1Azure virtual machine (when workload is running as Azure virtual machine)YYAll deployment scenarios: database
SQL ServerSQL Server 2012, SQL Server 2012 with SP1Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYAll deployment scenarios: database
SQL ServerSQL Server 2008 R2Physical server
On-premises Hyper-V virtual machine
YYAll deployment scenarios: database
SQL ServerSQL Server 2008 R2Azure virtual machine (when workload is running as Azure virtual machine)YYAll deployment scenarios: database
SQL ServerSQL Server 2008 R2Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYAll deployment scenarios: database
SQL ServerSQL Server 2008Physical server
On-premises Hyper-V virtual machine
YYAll deployment scenarios: database
SQL ServerSQL Server 2008Azure virtual machine (when workload is running as Azure virtual machine)YYAll deployment scenarios: database
SQL ServerSQL Server 2008Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYAll deployment scenarios: database
ExchangeExchange 2016Physical server
On-premises Hyper-V virtual machine
YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
ExchangeExchange 2016Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
ExchangeExchange 2013Physical server
On-premises Hyper-V virtual machine
YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
ExchangeExchange 2013Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
ExchangeExchange 2010Physical server
On-premises Hyper-V virtual machine
YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
ExchangeExchange 2010Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYProtect (all deployment scenarios): Standalone Exchange server, database under a database availability group (DAG)
Recover (all deployment scenarios): Mailbox, mailbox databases under a DAG
Backup of Exchange over ReFS not supported
SharePointSharePoint 2016Physical server
On-premises Hyper-V virtual machine
Azure virtual machine (when workload is running as Azure virtual machine)
Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)
YY (UR2 Onwards)Protect (all deployment scenarios): Farm, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2013Physical server
On-premises Hyper-V virtual machine
YYProtect (all deployment scenarios): Farm, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2013Azure virtual machine (when workload is running as Azure virtual machine) - DPM 2012 R2 Update Rollup 3 onwardsYYProtect (all deployment scenarios): Farm, SharePoint search, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2013Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYProtect (all deployment scenarios): Farm, SharePoint search, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2010Physical server
On-premises Hyper-V virtual machine
YYProtect (all deployment scenarios): Farm, SharePoint search, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2010Azure virtual machine (when workload is running as Azure virtual machine)YYProtect (all deployment scenarios): Farm, SharePoint search, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
SharePointSharePoint 2010Windows virtual machine in VMware (protects workloads running in Windows virtual machine in VMware)YYProtect (all deployment scenarios): Farm, SharePoint search, frontend web server content
Recover (all deployment scenarios): Farm, database, web application, file or list item, SharePoint search, frontend web server
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2016Physical server
On-premises Hyper-V virtual machine
YYProtect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2012 R2 - Datacenter and StandardPhysical server
On-premises Hyper-V virtual machine
YYProtect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2012 - Datacenter and StandardPhysical server
On-premises Hyper-V virtual machine
YYProtect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2008 R2 SP1 - Enterprise and StandardPhysical server
On-premises Hyper-V virtual machine
YYProtect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
Hyper-V host - DPM protection agent on Hyper-V host server, cluster, or VMWindows Server 2008 SP2Physical server
On-premises Hyper-V virtual machine
NNProtect: Hyper-V computers, Hyper-V VMs hosted on (cluster shared volumes) CSVs
Recover: Virtual machine, Item-level recovery of files and folder, volumes, virtual hard drives
LinuxLinux running as Hyper-V guestOn-premises Hyper-V virtual machineYYHyper-V must be running on Windows Server 2012 R2 or Windows Server 2016. Protect: Entire virtual machine
Recover: Entire virtual machine
For a complete list of supported Linux distributions and versions, see the article, Linux on distributions endorsed by Azure.
VMware VMsVMware server 5.5, 6.0, or 6.5On-premises Hyper-V virtual machineYNVMware VMs on cluster-shared volumes (CSVs), NFS, and SAN storage.
Item-level recovery of files and folders available only for Windows. VMware vApps not supported.
VMware VMsVMware vSphere 6.7On-premises Hyper-V virtual machineY (Applicable for DPM 1807 and later)NVMware VMs on cluster-shared volumes (CSVs), NFS, and SAN storage.
Item-level recovery of files and folders available only for Windows. VMware vApps not supported.

Cluster support

DPM can protect data in the following clustered applications:

  • File servers

  • SQL Server

  • Hyper-V

    Note

    If you're protecting a Hyper-V cluster using scaled-out DPM protection, you can't add secondary protection for the protected Hyper-V workloads.

  • Exchange Server - DPM can protect non-shared disk clusters for supported Exchange Server versions (cluster continuous replication), and can also protect Exchange Server configured for local continuous replication.

  • SQL Server

    Note

    DPM doesn't support the protection of SQL Server databases hosted on cluster-shared volumes (CSVs).

DPM can protect cluster workloads that are located in the same domain as the DPM server, and in a child or trusted domain. If you want to protect data source in untrusted domains or workgroups you'll need to use NTLM or certificate authentication for a single server, or certificate authentication only for a cluster.

Next steps